CEO and Co-founder

iiDENTIFii

Marco Wagener is CEO and co-founder of iiDENTIFii, an African-founded identity technology company providing enterprise identity verification and digital identity infrastructure to leading banks, payment service providers, mobile network operators and public-sector institutions across Africa.

Previously iiDENTIFii’s Chief Technology Officer, Marco has been central to the company’s technology, product and commercial direction since its inception. He has helped steer the business through the rapid evolution of biometric identity verification and now leads its next phase of growth as AI-driven fraud, deepfakes and digital injection attacks reshape the identity landscape. His focus is on strengthening iiDENTIFii’s position across Africa while advancing its strategy from identity verification towards secure, reusable digital identity infrastructure.

Fireside chat

Can Brand Trust Scale Across Ecosystems?

As customer experiences increasingly span platforms, partners, and interconnected services, trust is no longer built by a single organisation alone. This panel will explore what it takes to create and sustain trusted experiences across complex ecosystems where multiple brands, technologies, and stakeholders contribute to the customer journey.

From embedded services and strategic partnerships to data sharing and AI-powered experiences, the discussion will examine how organisations can deliver consistency, transparency, and accountability when customer trust depends on many moving parts rather than a single touchpoint. Drawing on real-world examples, panellists will unpack the opportunities ecosystems create, the risks they introduce, and whether trust can truly scale across organisational boundaries.

Talk topic

Talk topic