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Zaheera Ismail
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About Zaheera Ismail

Experience Design Director, Absa Personal and Private Banking

Zaheera Ismail is a Design Director at Absa Personal and Private Banking with over a decade of experience in design and leadership. She currently leads design across Home Loans and Payments, and is dedicated to building the next generation of South African design leadership through her work on the Absa Design Leadership Academy.  

Her focus is on equipping designers to thrive in an age of AI and transformation—where South African teams can set their own standards, independent of global tech, and shape a distinct design identity for South African people.

Fireside chat

Is AI reshaping the role of Product teams?

Artificial intelligence is no longer a distant concept – it’s here, actively transforming how product teams design, build, and deliver. Teams are being challenged to rethink their roles, skills, and structures, as AI is prototyping, automating tasks, and amplifying individual output.

In this panel discussion hosted by Alfi Oloo, leaders from banking and telecommunications will unpack the profound shifts AI is driving across the product landscape. You can expect a candid conversation about the tension between speed and strategy, automation and empathy, and the evolving balance between individual contributors and managers.

Whether you're a practitioner, leader, or stakeholder, this session will equip you with insights to navigate the future of product work in an AI-driven world.

Co-panelists:

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